😵️ Thank you for trying "It's Dead Jim!"

Contact DeadJim Support

Need help with your monitoring setup? Have questions about our service? We're here to assist you.

Get in Touch

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Email Support

For general inquiries and technical support

support@itsdeadjim.com
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Privacy Concerns

Questions about data privacy and security

privacy@itsdeadjim.com
⚖️

Legal Questions

Terms of service and legal matters

legal@itsdeadjim.com
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Billing Support

Payment issues and subscription management

billing@itsdeadjim.com

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Be as detailed as possible to help us provide the best assistance.

Response Times

RED SHIRT (Free)

  • Community support via documentation
  • Email support: 2-3 business days
  • Best effort basis

ENGINEER ($5/month)

  • Priority email support: 1-2 business days
  • Technical documentation access
  • Faster response times

BRIDGE CREW ($7/month)

  • Premium support: 12-24 hours
  • Instant messaging during business hours
  • Direct access to senior support staff

Before You Contact Us

You might find the answer you're looking for in these resources:

Frequently Asked Questions

Common questions about setup, pricing, and troubleshooting

Privacy Policy

Information about data collection, usage, and your privacy rights

Terms and Conditions

Service terms, billing information, and usage guidelines

Getting Started

Sign up for an account and set up your first monitoring agent